Privacy Policy

We at (Yoga Counselling) know that you as a user (‘You’, ‘Your’,
‘User(s)’) care about how your personal information is used and shared, and we take your
privacy seriously. Please read the following to learn more about our privacy policy. By visiting
or using our website ( and domain name, and any other linked
pages, features, content, mobile applications, or any other services we offer from time to time
by in connection therewith (collectively, the ‘Mobile App’), or by using the Services / Products
(as defined in our Terms of Use ) in any manner, you acknowledge that you accept, and are
subject to, the practices and policies outlined in this privacy policy.
This Privacy Policy is published in compliance with inter alia:
(a) Section 43A of the Information Technology Act, 2000;
(b) Regulation 4 of the Information Technology (Reasonable Security Practices and
Procedures and Sensitive Personal Information) Rules, 2011 (“SPDI Rules”); and
(c) Regulation 3 of the Information Technology (Intermediary Guidelines and Digital Media
Ethics Code) Rules, 2021.
What does this privacy policy cover?
This privacy policy deals with our treatment of personally identifiable information
(‘personal information’) that we gather when you are availing, accessing or using our
Website / Mobile App for availing third party Products and Services including Yoga &
Fitness Services, or otherwise visiting Ashrams, fitness centres or other physical premises.
This policy does not deal with the policies or practices of companies that we do not own or
control (including our franchisees), or to individuals that we do not employ.
By visiting our Platform, Website, downloading the Mobile App, availing our services via
the Platform, or subscribing for, or availing of Yoga & Fitness Services you consent to the
collection, use, sharing, disclosure and processing of Your personal information by Yoga
`selling and each of the sellers/service providers on the
Platform (collectively, ‘We’, ‘Us’, ‘Our’) in accordance with the terms of this Privacy Policy
or as otherwise required by, or permitted under, applicable law.
We do not knowingly collect or solicit personal information from anyone under the age of
18 or knowingly allow such persons to register for the Products or Services, including Yoga
& Fitness Services, or otherwise visit Ashrams, fitness centres or other physical premises.
If you are under 18, please do not attempt to register for the Products or Services, including
Yoga & Fitness Services, or visit Ashrams, fitness centres or other physical premises, or
send any information about yourself to us. No one under age of 18 may provide any
personal information to us. In the event that we learn that we have collected personal
information from a child under age 18 without verification of parental consent, we will
delete that information as quickly as possible. If you believe that we might have any
information from or about a child under 18, please contact us
at or our Grievance Officer.
What information do we collect?
We collect the following types of information:
Information you provide to us:
We receive and store any information you knowingly provide to us, including:
· personal information collected at the time of your registration on the Mobile
App/website, including your name, username, email address, gender, birth date, height,
· personal information and SPDI (where necessary) collected for provision of the
Services on the Mobile App/website, including your nutrition data, dietary and lifestyle
information, information related to height, weight and body measurements, passwords,
workout related data (including outputs from your device camera for tracking or
conducting live workout sessions), physical activity, photographs, biometric
information, genetic information, information, race and ethnicity-related information,
family-related information (to the extent necessary for effective provision of Services),
and other sleep, activity, or health-related information and insights for our Services
and Products;
· bank details for payment processing;
· details about your health, mental wellbeing, disabilities or other health related
information such as vaccination status, past and present medical information, all
collected for the safety of our other users and premises that they access, the discharge
our duties as an employer, or to provide certain benefits;
· data in your mobile address book to help users find other users who have enabled
‘squads’ and set their profiles as public. We do not otherwise process information from
the address book for any other purpose;
· information relating to your access and usage of premises, and sessions, including
workouts, number of activities and users, data collected at our reception desks and
kiosks, CCTV footage for common areas collected in accordance with applicable CCTV
The information collected from you as set-out above constitutes ‘personal information’ or
‘sensitive personal data or information’ (“SPDI”) in terms of the SPDI Rules. You hereby
consent to collection of such information.
You can choose not to provide us with certain information, but then you may not be able to
register with us or to take advantage of some of our features / Products. We may anonymize
your personal information so that you cannot be individually identified, and provide that
information to our partners. For example, you may tell us that you are male and sleep an
average of 7 hours per night; we may combine this information with content received from
our other users, and disclose to our partners that on the whole, our female users sleep more
hours per night than our male ones,.
Information collected from iOS HealthKit, Health app and Google Fit:
When you share your iOS Health app data or Google Fit with our Products, that data is
covered by the privacy policy.
We handle all iOS Health app and HealthKit data in accordance with Apple’s development
guidelines. To view Apple’s HealthKit developer guidelines, go
We handle Google Fit data in accordance with Google Fit Terms of Service. To view
Google Fit Terms of Service go to
HealthKit, Health app, iPhone, and Apple are registered trademarks of Apple Inc.
Google Fit and Google are registered trademark of Google Inc.
Information collected automatically:
Whenever you interact with our Mobile App / Website, we automatically receive and record
information on our server logs from your browser including your IP address, ‘cookie’
information, and the page you requested. ‘Cookies’ are identifiers we transfer to your
computer or mobile device that allow us to recognize your browser or mobile device and
tell us how and when pages in our Mobile App are visited and by how many people. You
may be able to change the preferences on your browser or mobile device to prevent or limit
your computer or device’s acceptance of cookies, but this may prevent you from taking
advantage of our Mobile App’s best features.
When we collect usage information (such as the numbers and frequency of visitors to the
Mobile App), we only use this data in aggregate form, and not in a manner that would
identify you personally. For example, this aggregate data tells us how often users use parts
of the Mobile App / Website, so that we can make the Mobile App / Website appealing to
as many users as possible. We may also provide this aggregate information to our partners;
our partners may use such information to understand how often people use our Mobile App
/ Website, so that they, too, can provide you with an optimal online experience. We never
disclose aggregate information to a partner in a manner that would identify you personally.
If you are using our Products, you understand and acknowledge that, any information, data
or readings from the Product, or collected from Your use thereof, will be automatically
uploaded to your account with us. To the extent these automatically collected readings can
be used to personally identify you, these readings are personal information for the purposes
of this privacy policy.

Purpose and Use of information
We, our affiliates and/or the sellers or service providers on the Mobile App / Website may
access and use your Personal Information and SPDI for the following purposes:
1. Provision of the Products and Services on the Website and the Mobile App including
optimizing, or further developing/improving operation of the Platform or providing
better user experience;
2. To contact you in relation to Products and Service offerings on the Platform, including
pursuant to current or future collaborations with third party service providers;
3. General business and operating purposes, such as the administration, management
and operation of the business, including client/user interaction, responding to requests,
customizing and improving our Services;
4. For payment, billing and invoicing related purposes;
5. To generate aggregated data to prepare insights (not being SPDI) to enable us to
understand patterns and trends with a view to learn more about your preferences or
other characteristics;
6. Compliance with our obligations under applicable laws and other regulations,
including to protect against and prevent fraud and other legal or information security
risks; and
7. To serve other purposes for which we provide specific notice at the time of collection,
and as otherwise authorized or for any other lawful purpose.
Delete targeting cookies
Your interest profile can be removed by deleting your browser’s cookies.
Information stored on cookies
The cookie information stored on the User’s hard drive is: (i) User segment hits or
information on a specific product, service, brand or model in which the User has shown
interest during its visit to a certain website and (ii) time and date stamp of the latest update
of the User profile.
If the cookie is deleted by the User, all profile data is removed. For the sake of clarity, no
segments relating to information which we consider sensitive have been or will be created,
such as segments relating to political opinions, religious beliefs, physical or mental health
conditions or sexual life. Further, we are very sensitive to the issue of children’s privacy
and marketing directed to children. No segments are intended to be established for the
profiling of children.
E-mail and other communications:
We may contact you, by email or other means; for example, we, or persons we share your
Personal Information with may send you promotional offers on behalf of other businesses,
or communicate with you about your use of the Mobile App / Website or the Product. Also,
we may receive a confirmation when you open an email from us. This confirmation helps
us make emails more interesting and improve our service. If you do not want to receive
email or other mail from us, please indicate your preference by emailing us
at or contacting our Grievance Officer.
Will we share any of the personal information we receive?
We neither rent nor sell your personal information in personally identifiable form to
anyone. We share your personal information in personally identifiable form with third
parties only as described below. In terms of the Yoga Counselling Services, we shall share
the information collected from You with only such third parties in relation to whom you
provide express consent.
· Affiliated businesses and third-party websites we do not control: In certain
situations, businesses or third party websites we’re affiliated with may sell items or
provide services to you through the Mobile App / Website (either alone or jointly
with us). You can recognize when an affiliated business is associated with such a
transaction or service, and we will share your personal information with that
affiliated business only to the extent that it is related to such transaction or service.
· Agents: We employ other companies and people to perform tasks on our behalf
and need to share your information with them to provide Products or services to
you. Unless we tell you differently, our agents do not have any right to use the
personal information we share with them beyond what is necessary to assist us.
· User submissions: Any content or personal information that you voluntarily
disclose online in a manner other users can view (on discussion boards, in messages
and chat areas, etc.) becomes publicly available, and can be collected and used by
· Business transfers: We may choose to buy or sell assets. In these types of
transactions, customer information is typically one of the business assets that is
transferred. Also, if we (or substantially all of our assets) are acquired, or if we go
out of business or enter bankruptcy, personal information would be one of the assets
transferred to or acquired by a third party.
· Protection of Yoga Counselling and others: We may release personal
information when we believe in good faith that release is necessary to comply with
laws; enforce or apply our conditions of use and other agreements; or protect the
rights, property, or safety of Yoga Counselling, our employees, our users, or others.
This includes exchanging information with other companies and organizations for
fraud protection and credit risk reduction.
· Offers, programs and benefits: We may offer certain programs (such as loyalty
programs), benefits and offers provided by our affiliates, partners or third parties,
which are complementary to our products or services or otherwise offer you a
continuum of service offerings similar to the services or products offered on the
· With your consent: Except as set forth above, you will be notified when your
personal information may be shared with third parties and will be able to prevent
the sharing of this information.
Transfer of SPDI outside India
Subject to applicable law, we may at our sole discretion, transfer personal information
and/or SPDI to any other body corporate (as defined under the Information Technology
Act, 2000) that ensures at least the same level of data protection as is provided by us under
the terms hereof, located in India or any other country.
By using the Services and Products, you accept the terms hereof and hereby consent to the
storage and processing of personal information and SPDI by third parties and in any of
location within or outside India. We will make best efforts to ensure that the third party or
the location to which the SPDI is transferred affords same level of data protection as would
be afforded under Indian law.
By continuing to use the Services and the Products, you provide your consent for transfer,
sharing and disclosure of personal information or SPDI by us in accordance with this
Privacy Policy.

Is personal information about me secure?
Your account is protected by a password for your privacy and security. You need to prevent
unauthorized access to your account and personal information by selecting and protecting
your password appropriately and limiting access to your computer or device and browser
by signing off after you have finished accessing your account.
We will put in place measures to ensure that Your information in our possession or under
our control is destroyed and/or anonymized reasonable after: (a) the purposes for which
Your information was collected is no longer being served by the retention of such
information; and (b) retention is no longer necessary under any applicable law. Your data
may be anonymized, de-identified and/or aggregated, and the resulting data may be held
by us, our affiliates, service providers and sellers on the Website / Mobile App, associates,
agents, representatives, and other authorized third parties, for as long as necessary for us
to provide the services effectively or for other purposes.
We endeavor to protect the privacy of your account and other personal information we
hold in our records, but we cannot guarantee complete security. Unauthorized entry or use,
hardware or software failure, and other factors, may compromise the security of user
information at any time.
Mobile App / Website may contain links to other sites. We are not responsible for the
privacy policies and/or practices on other sites. When following a link to another site you
should read that site’s privacy policy.
Note: However, as effective as encryption technology is, no security system is
impenetrable. We cannot guarantee the security of our database, nor can we guarantee
that information you supply won’t be intercepted while being transmitted to us over the
Internet. Any transmission of information by you to our Website / Mobile App or otherwise
is at your own risk.
What personal information can I access?
Through your account settings, you may access, and, in some cases, edit or delete the
following information you’ve provided to us:
· name and password
· email address
· user profile information, including your height, weight, and location
The information you can view and update may change as the Website/ Mobile App changes.
Please note that any information that is automatically uploaded from a Product to the
Mobile App / Website, or collected otherwise from You by us, cannot be later changed or
updated. We store Your personal information (including SPDI) until You require and
inform us to delete the same.
We will redress your grievances and concerns surrounding usage of Services or Products
through Mobile App within specified timelines as per applicable law. If you have any
questions about viewing or updating information we have on file about you, or if you wish
to raise any complaint/grievances, or object/withdraw your consents, please contact us
at or reach out to our Grievance Officer, appointed in accordance
with the Information Technology Act, 2000 and the SPDI Rules, whose contact information
is detailed below:
· Name: Dr. Tapan Kr Mandal
· Email-; and
· Postal address – B2/296, Kalyani, Nadia-741235, West Bengal.
Please provide us with a detailed description of the complaint/grievance, and we will
endeavour to resolve Your grievances within 25 (Twenty Five) days from the date of receipt
of such grievance or within such timeframe stipulated under applicable laws.
What choices do I have?
You can always opt not to disclose information to us, but keep in mind some information
may be needed to register with us or to take advantage of some of our special features /
Products. We will retain Your personal information for a reasonable period or as long as
the law requires. If you’d like us to delete/modify Information that you have provided via
the Mobile App or otherwise to us, please contact us at or contact
our Grievance Officer and we will respond in a reasonable time. Please note that some or
all of the Information provided by You to us may be required in order for the Website /
Mobile App / Products to function properly.
You may be able to add, update, or delete information as explained in section above. When
you update information, however, we may maintain a copy of the unrevised information in
our records. Please note that some information may remain in our private records after
your deletion of such information from your account. We may use (or transfer to our
affiliates, group entities or authorised third parties) any aggregated data derived from or
incorporating your personal information after you update or delete it, but not in a manner
that would identify you personally.
If you do not wish to receive email or other mail from us, please email us
at: or contact our Grievance Officer. Please note that if you do not
want to receive legal notices from us, such as this privacy policy, those legal notices will
still govern your use of the Website / Mobile App and the Product, and you are responsible
for reviewing such legal notices for changes.
If you wish to opt-out of any services, offers, benefits, etc. offered by us or sellers on the
Platform or their group entities or third party business alliance partners, you may do so in
accordance with the terms specified to You by such affiliate/group entity. You are requested
to carefully track notices sent to you, from time to time. To the extent that you do not
expressly choose to opt-out of services, they may be provided to you on the basis that you
have opted in to them.
Changes to this privacy policy
We may amend this privacy policy from time to time. Use of information we collect now is
subject to the privacy policy in effect at the time such information is used. If we make
changes in the way we use personal information, we will notify you by posting an
announcement on our Website / Mobile App or sending you an email. You are bound by
any changes to the privacy policy when you use the Mobile App, Product or Service after
such changes have been first posted.

Last Updated on November 30
, 2021
Copyright © All rights reserved.


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